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On arrival in Panama with flight AA959 one of many 2 luggages, a Roncato baggage, ( shots hooked up ) worth €189 arrived damaged. I instantly went to the right Place of work In the airport, where the only real comment was they handed me a « checking Write-up Injury recognize », which I enclose herewith. I used the next day searching for a whole new baggage and trying to get in contact with the workplaces by using the phone figures indicated on the stated document with out, nevertheless, obtaining any reply – the mobile phone isn't answered and the line goes blank soon after many minutes of waiting, irrespective of which range I dial. I As a result commence my journey and on my arrival in Miami airport for my return vacation (flight AA2198 on March 24) I once more seek to Call your Business with the airport, but the only suggestions they may give me was to problem a grievance via your web site, which I'm now accomplishing. In addition to the above, I do have another – and possibly much more major – criticism. At the time of my reservation I paid an extra $88 ($forty four Each and every) for extra comfort seats. To my shock, the seats turned out to be the conventional – no further – seats.
She was excellent And that i hope she's within the flight future spet After i am going back again to St Thomas Thanks Mike
You should inform me how this can be solved. I do enter the proper precheck range on the reservation type and The shopper service agent has also Test it. This doesn't use very good relations that has a purchaser who flies 8 to ten times a yr.
Flight 686 dec 26 2015 My husband & i ended up instructed the incorrect transfer terminal gate in charlotte on plane intending to freeport as opposed to nassau. I went to flight attendant behind counter to make clear flight. He looked at me humorous when i claimed nassau smirked hardly ever checked out my ticket to explain Location This flight was one hour delayed so there was no rush.
My husband And that i experienced flight reservations for now (March fifteen, 2014) and after a schedule coronary heart scan on Wednesday of this 7 days, he was diagnosed that has a significant heart trouble. On Friday, March 14, 2014 he experienced to possess a heart catherization and it absolutely was extremely hard for us to go on our family vacation. I known as American Airways Purchaser Service and was properly instructed “tricky luckâ€.
hardly ever at any time received these inadequate service and a business that simply just doesn’t care about there shelling out prospects
Firstly, significant thanks and shout out for your Cust Svc rep Laura. She is quite helpful and was equipped to address my difficulty immediately. You must sense quite lucky to obtain her being an employee.
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Ps I also mailed a criticism to AA by way of their wed web-site and made an effort to take care of this issue and I hardly ever obtained a response. Just One more fictitious sport furnished you by American
I know that it might be some time before USAIR and American software package are going to be synched. But, there isn't a reason behind your brokers to be so disconnected.
making contact with a real human being at AA client service is next to difficult. The Site list a telephone number, which happens to be for cargo and that only references a Website that is no help in check the least.
For those who took enough time to rent competent individuals to operate to your airlines then perhaps you wouldn’t be during the economic wherewithal which you’re experiencing. Perhaps you wouldn’t have to continually oversell your seats so that passengers boycott your airline and use other far more trustworthy and responsible organizations for instance Southwest or United.
I Hope issues don’t get cancelled in the last second. Myson can be a storm watcher, and it is worried as I'm. My mom is getting medical procedures subsequent 7 days and expects me there Secure and audio. Please preserve that in your mind. I am going to do my share of praying and hope this may exercise.